Job Detail
Mental Health Law Practitioner / Receptionist
Company : Cygnet
Experience
Not required
Contract type
PermanentWorking time
Full time
Job Level
Any
Job Overview
-
Position
Mental Health Law Practitioner / Receptionist
-
Contract Period
-
-
Working Site
Any
-
Placement Country
UK
-
Offered Salary
GBP 2426 to 2426/month
-
Education
not specified
-
Date Posted
-
Active Until
06 Nov 2026
Job Description
Helping others improve and turn their lives around – there’s no better feeling. It’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it.
Mental Health Law Practitioner / Receptionist
Location:
Cygnet Lodge / Cygnet Grange
Contract Type:
Full Time
Hours:
40 hours per week, Monday to Friday
Salary:
£29,110 per annum
Job Requisition ID:
JR3609
Helping others improve and turn their lives around. There's no better feeling. It's what we do for thousands of people across more than 150 sites throughout the UK. Be a part of it.
We are currently recruiting for a
Mental Health Law Practitioner / Receptionist
to join our team across the Grange and Lodge.
This dual-role position combines responsibility for ensuring compliance with Mental Health Act legislation and providing a professional, welcoming reception service for patients, visitors, professionals and colleagues.
The successful candidate will be highly organised, approachable and able to manage a varied workload in a fast-paced healthcare environment.
Your Day-to-Day
Mental Health Law Responsibilities
Ensure all procedures relating to the Mental Health Act 1983 and associated legislation are adhered to.
Ensure the lawful detention of patients and the maintenance of accurate statutory records.
Ensure all Mental Health Act documentation is securely stored and maintained.
Re
ceive and process section papers during working hours.
Arrange correction of any errors relating to patient detention to ensure legal compliance.
Ensure patients and nearest relatives are informed of their rights and support them in exercising those rights where appropriate.
Maintain an up-to-date list of mental health solicitors and support arrangements for representation at hearings and appeals where appropriate.
Liaise with clinical teams, external agencies and legal representatives as required.
Support Mental Health Act audits and compliance monitoring activities.
Reception Responsibilities
Deliver a professional and welcoming front-of-house service.
Greet and assist visitors, patients, families and external professionals.
Answer, screen and redirect telephone calls and email enquiries.
Manage incoming and outgoing post and deliveries.
Maintain visitor logs and site access procedures.
Provide general administrative support to the hospital team.
Book meetings, arrange appointments and support diary management where required.
Ensure reception and public areas are maintained to a professional standard.
We Are Looking For Someone Who Has
Previous administration and customer service experience.
Experience working in a reception or front-of-house environment.
Strong organisational skills and attention to detail.
Excellent verbal and written communication skills.
Good knowledge of Microsoft Office, including Word, Excel and Outlook.
GCSEs (or equivalent) in English and Maths.
The ability to work independently and manage competing priorities.
Responsibilities
for ensuring compliance with Mental Health Act legislation and providing a professional, welcoming reception service for patients, visitors, professionals and colleagues.
The successful candidate will be highly organised, approachable and able to manage a varied workload in a fast-paced healthcare environment. Mental Health Law Ensure all procedures relating to the Mental Health Act 1983 and associated legislation are adhered to.
Ensure the lawful detention of patients and the maintenance of accurate statutory records.
Ensure all Mental Health Act documentation is securely stored and maintained.
Re
ceive and process section papers during working hours.
Arrange correction of any errors relating to patient detention to ensure legal compliance.
Ensure patients and nearest relatives are informed of their rights and support them in exercising those rights where appropriate.
Maintain an up-to-date list of mental health so Deliver a professional and welcoming front-of-house service.
Greet and assist visitors, patients, families and external professionals.
Answer, screen and redirect telephone calls and email enquiries.
Manage incoming and outgoing post and deliveries.
Maintain visitor logs and site access procedures.
Provide general administrative support to the hospital team.
Book meetings, arrange appointments and support diary management where required.
Ensure reception and public areas are maintained to a professional standard.
We Are Looking For Someone Who Has
Previous administration and customer service
Qualification
Previous administration and customer service experience. Experience working in a reception or front-of-house environment. Strong organisational skills and attention to detail. Excellent verbal and written communication skills. Good knowledge of Microsoft Office, including Word, Excel and Outlook.
Benefit
Subject to employer arrangement
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